ebooks
March 19th, 2008So I bought my first digital text book, which I thought was cool. Last semester one of my textbooks had a PDF of the text on CD that I loved, it was easy to search for information and convenient to bring to class (since I bring my lappy anyway)
I was excited about the ebook, but a little annoyed, while it was a PDF of the text they made me download a special reader (dont’ get me started on Adobe) called Adobe Digital Editions which looks like it is just a Flash app–whatever.
Digital versions of text books are great because you can search for text, but the search is buggy and there is no overlap on the page shifts (so if you skip to the next page, you might only get half of the transition line) Which is a novice kind of mistake. You can’t copy and paste, which I understand for copyright stuff, but it’s annoying that you can’t highlight the text you want to search for.
The support I received was terrible. My textbook did not have the figures referenced in the book. I’m not talking about the pictures that they throw in to make the page look good, I mean the figures “Figure 4-14 shows the components of half adder and full adder circuits.” So the book was hard to follow. I asked what happened to the images, and I was told that it was “probably” a copyright problem (which is stupid, the publisher should have all the rights to the images as much as the text)
I complained that I needed the images, and they didn’t respond. I waited for a week and a half before writing back, and then they told me that I was ineligible for a refund because I had downloaded the book and it had been more than two weeks since my purchase. I was furious, because I didn’t know about the problems until I downloaded it, and the two weeks thing really got me mad since they took that long to answer me.
I wrote back an angry email and asked that they just get me a copy of the full book (I knew it existed, my teacher had showed me his version) Eventually they just told me that they were going to refund me. Which they didn’t until almost a month and two more emails later. Absolutely ridiculous
So… what’s the phrase… caveat emptor